We use cookies and similar tools across our website to improve performance and enhance your user experience.

What are cookies?

Cookies are small text files that are stored on your computer or mobile device. Their purpose is to collect information relating to how you use our website, how you reached it, what sort of device you were using and your internet browser type.

The types of cookie we use

The different types of cookie on our site are explained below.

Session cookies

These are like the short-term memory of our website. They last only as long as your current internet session, and will be deleted from your computer when you close your browser.

We use session cookies to:

  • Keep you logged in while you move through pages and services on our site
  • Enable you to complete transactions on the site
  • Pre-populate forms with information to save you typing in information that you have already provided.

Persistent cookies

These cookies allow our website to recognise you when you visit, and help save you time.

Persistent cookies are used to “remember” you when you return to your Pandrol user login. They also enable basic web traffic analysis using Google Analytics.

If you don’t want our website to remember you, make sure you log out and close your browser after each visit.

These cookies remain stored on your computer until you delete them, or they reach a specified expiry date.

Retargeting cookies

We use retargeting cookies to deliver dynamic adverts based on webpages you’ve visited. Many third parties such as blogs, search engines and other websites will use these cookies to check if you’ve visited the Pandrol website lately. If you’ve visited us, the third party will show you an Pandrol advert on their website.

You can opt out of these, and a number of targeted advertising cookies, by visiting the National Advertising Initiative and Google. This won’t stop companies from showing you ads, but it will prevent them from personalising their ads to you specifically.

Analytical/performance cookies

Analytical/performance cookies are used to monitor the performance of our website: for example, to determine the number of page views and the number of unique users who have visited the website.

The information these cookies provide allows us to analyse patterns of user behaviour. This is anonymous – it can’t be used to identify you and doesn’t contain any personal information, and is only used for statistical analysis purposes.

We use Google Analytics to gather the performance information for our website. This analysis helps us see which areas of the of the website are popular, which pages are viewed and for how long. Google stores the information gathered; read Google’s privacy policy for more information.

Third-party cookies

During your visit to our website, you may notice some cookies that are not related to Pandrol.

We sometimes embed content from social media and other third-party websites, including Facebook, YouTube and Twitter. This means when you visit a page on our website containing such content, you may be presented with third-party cookies that track your use of our website.

Pandrol doesn’t control these cookies, but you can find out more about them in the table below.


Name Purpose
Google Analytics, Google Tag Manager These cookies are used to collect information about how visitors use our website and allows us to set rules to help target relevant adverts. We use the information to compile reports and to help is improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.
wpml_browser_redirect_test Checks whether browser redirect has been attempted. This is a session based cookie and will not run again until next visit.
 _icl_visitor_lang_js Your current language, this is stored for 24 hours.
vuid Vimeo session tracking for video player.

How Pandrol uses cookies

We use different types of cookie for different things, such as:

  • analysing how you use the Pandrol website
  • giving you a better, more personalised experience
  • recognising you and keeping you signed in as you move around the site.

What happens if you turn off Pandrol cookies

You’re unable to opt out of essential cookies, as these are an important part of providing you with an effective service. If you choose to opt out of non-essential cookies, you may find your experience across our website isn’t as useful and informative as it could be. We’ll no longer be able to offer you the same level of tailored, personalised services and you may not be able to access some of the services on our website.

How to change your cookie settings

Web browser settings

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all the cookies (including essential cookies or those that Pandrol do not have control over) you may not be able to access all or parts of our site.

Please use the links below to get instructions on how to remove third-party cookies managed by organisations outside Pandrol’s control from your browser.

Clicking on these links may allow the collection or sharing of your personal data in ways which will differ to those detailed in our privacy policy. We’d encourage you to read the privacy policies of the external websites you visit from our website.