At Pandrol, we provide after-sales support for our track and welding equipment throughout its entire lifespan, keeping it efficient, reliable and durable in the field. From routine maintenance to specialist repairs, our After Sales support team helps you get the most from your equipment, long after installation, so your operations keep running with minimal disruption.
Welding and track equipment is varied and complex, and keeping it all running reliably takes broad technical expertise. Our after-sales team is experienced in servicing grinders, saws, weld shears, clipping equipment, hydraulic systems and more, so you have one point of contact whatever the equipment. Depending on your needs, we carry out After Sales maintenance support at your site or at one of our service centers, fitting around your operational schedule rather than the other way around.
We provide comprehensive After Sales support built around your equipment's lifecycle. That includes preventive inspections to catch issues early, corrective repairs when something needs fixing, supplying spare parts, and retrofitting to modernize older machinery. The result is equipment that stays safe, compliant and efficient for longer, helping you avoid unplanned downtime and get more value from every asset you own.
Detailed survey and repair reports
Our after-sales service provides detailed reports on product evaluations and repairs, giving you a clear overview of your equipment's condition and maintenance needs. That transparency helps you plan ahead, prioritize budgets and make confident, informed decisions about every asset in your fleet.
Compliance with industry standards
We ensure every After Sales support job meets the latest industry standards, so your equipment operates safely and compliantly. This reduces risk, protects your teams on site, and confirms you're meeting all relevant regulatory requirements without extra checks on your part.
Technical expertise in product use
Our after-sales team offers expert guidance on using and maintaining Pandrol products, so you get optimal performance and long-lasting durability from day one. We provide precise, tailored support that meets your specific needs, whatever your equipment, application or track conditions.
Our after-sales technical support service covers every stage of your equipment's working life, from first use through to end-of-life retrofit. Depending on what you need and the nature of the equipment, our team carries the required work at your site or at one of our dedicated service centers, whichever suits your operation best. You get the same level of technical expertise and attention to detail either way, whether that's a scheduled inspection or an urgent repair, backed by Pandrol's experience across grinders, shearing machines, saws, hydraulic systems and more.
Technical assistance – expert guidance on product use and performance, so your equipment runs at its best.
Repairs – fast, reliable restoration of defective equipment, back in service with minimal delay.
Welding and track equipment spare parts – supply of spare parts, preventive components and consumables, whenever you need them.
Retrofit – modernization and upgrades that extend the working life of your existing equipment.
Maintenance – regular scheduled maintenance that keeps your equipment reliable for longer.
Did you know?
Pandrol has manufactured so many rail fastenings over its history that if you lined them all up, you would have enough to build a railroad track that stretches all the way from the Earth to the Moon (and we are currently working on the return trip!).